Authorised importer of the Onten brand for Central and Eastern Europe
For businesses Contact about an offer info@deltarise.com
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Contact about an offer

Terms of service of the onten.eu website

These terms of service set out the rules for using the onten.eu website, including services provided by electronic means. In force from 11.11.2026.

1. Who operates the website

The website is operated by DELTA RISE sp. z o.o., ul. Świeża 95 , 54-060 Wrocław , Polska — importer and distributor of Onten-brand products in Poland. Contact: info@deltarise.com.

Onten® is a trademark of Shenzhen Fangweida Technology Co., Ltd.

2. What the website offers

The website is informational in nature. Free of charge and without creating an account, you can:

Products cannot be purchased on the website, nor can a sales contract be concluded through it. Purchases are made in partner shops, under the terms of their own terms of service.

3. Technical requirements

All you need is a device with internet access and an up-to-date browser (Chrome, Firefox, Safari, Edge). To open PDF files you need a PDF reader, which is built into most browsers. To send the form you need an active email address.

4. Contact form

The contract for the provision of the form service is concluded at the moment the message is sent and ends once a reply has been given. We usually reply within 2 working days. Sending unlawful, offensive or advertising content (spam) is prohibited.

5. Product information

We prepare descriptions and parameters on the basis of the manufacturer's data. We make every effort to keep them up to date, but the manufacturer may change the appearance or parameters of a product. Before purchasing, you can ask for details via the form. The information on the website does not constitute an offer within the meaning of the Polish Civil Code.

Product warranty and complaints are governed by the warranty document and the provisions on statutory warranty for defects (rękojmia); you submit a product complaint at the shop where you bought the product, or by contacting us.

6. Rights to content

The texts, photographs, graphics and files on the website are protected by copyright. You may download and print them for your own use, e.g. when choosing or using a product. Partner shops may use the materials after agreeing this with us.

7. Complaints about the website

If the website or the form does not work properly, write to info@deltarise.com and describe the problem. We will reply within 14 days.

8. Personal data

The rules for processing data and cookies are set out in privacy policy.

9. Changes to the terms of service

We may amend the terms of service, e.g. when legislation or the features of the website change. The new version applies from the day it is published on this page and does not apply to messages sent earlier.